New Patient Info | Altona Physio Altona North

Welcome to Altona Physio

🛑 This Isn’t For You If:

  • You’re just after a quick rub or a one-off “fix”

  • You’re not interested in doing any home exercises

  • You want to skip the cause and only treat the symptoms

  • You expect it all to go away after one session (we wish it worked like that too)

  • Your GP has told you that you have “5 free physio sessions” under a Care Plan. (We don’t offer bulk billing. You can claim rebate from Medicare)

✅ But It Is For You If:

  • You want a proper plan → not guesswork

  • You’re ready to figure out what’s actually going on

  • You’re open to doing the work (with our help)

  • You want lasting results → not just a temporary patch

🚶‍♂️ Your First Step Toward Feeling Better

  • Don’t wait.

  • Book an appointment with our experienced physiotherapists at Altona Physiotherapy & Sports Injuries Centre in Altona North.

  • Start your recovery journey.

We’ll help you:

💥 Relieve pain

🤸‍♀️ Move better

💪 Build confidence in your body again

  • Our sessions are clinically guided and based on evidence, not trends or guesswork.

  • If you're dealing with pain or movement issues, we recommend starting with an assessment so we can tailor the right treatment for you.

💻 Booking & Inquiries

  • We’re a fully digital, paperless clinic.

  • 💡 We prefer online bookings so we can serve you faster.

  • Please 📧 email us or 👉 book online for all appointments and inquiries.

  • ☎️ leave a voicemail if you call. We may miss your call due to spam filters, but we’ll get back to you as soon as we can.

  • 🙏 Thank you for your patience and support.

⏰ Clinic Hours (By Appointment Only)

  • 🕐 Mon Tue Wed Fri: 8AM – 6PM

  • 🕗 Thu 8AM - 6PM

  • 🚫 Public Holidays: Closed

  • 📅 Bookings are essential to secure your spot

  • ❗ Please note: Walk-ins not available

❓What to Bring

  • Any relevant scans or referral letters

  • Health fund card

  • Comfortable clothing (shorts for lower limb, tank top for shoulder)

🤔 FAQs for New Patients

  • Do I need a referral? → No, unless claiming under Medicare Plan, DVA

  • Can I claim private health? → Yes, on the spot with HICAPS

  • What if I need to cancel? → We ask for at least 24 hours’ notice

  • 👉 FAQs

🤔 Do new patient appointments fill up quickly?

🤔 Do new patient appointments fill up quickly?

Yes, they often do. We only have a limited number of New Patient Assessment Consultation slots each week. This 45-minute session includes a full assessment, treatment plan and targeted treatment, so it’s a good idea to book early if you’re starting with a new injury or concern.